Note: If you're looking for Surface 3 features (instead of Surface Pro 3), see Surface 3 features. Diagram of Surface Pro 3 Maximum display output from the Mini DisplayPort depends on the refresh rate and the screen resolution. For more info, see Troubleshoot connecting Surface to a second screen. Select Start > Power > Shut down and wait a moment for your Surface to shut down. Then press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again. Charging port and 36-watt power supply. Attach the included power supply to the charging port when your battery is low. Learn more about Surface battery and power. System software uses significant storage space. Available storage is subject to change based on system software updates and apps usage. 1 GB = 1 billion bytes. See Surface.com/storage for more details.

To try to resolve these issues, you can begin by following the steps below to force a restart, detach and reattach the Type Cover or Keyboard, get the latest updates, or confirm connectivity. Force a restart There are some solutions you can try. First steps if your Surface Type Cover or Keyboard doesn't work You'll also find a section about imaging for IT professionals. Prepare your Surface before updatingPressing the fingerprint reader at the Windows sign-in screen has no response and appears not to be recognized. Pressing the fingerprint reader at the Windows sign-in screen results in an error or other message such as "Fingerprint not recognized." To update a Surface Pro 7 with build 19041 of Windows 10, choose SurfacePro7_Win10_19041_22.011.9935.0.msi.

Surface Pro 3 supports standard Wi-Fi protocols (802.11a/b/g/n/ac) and Bluetooth®, and it has the ports you expect in a full-feature laptop. Having trouble with your Surface device keyboard, Surface Go Type Cover, Surface Pro Type Cover, or Surface Pro Keyboard? Full-size USB 3.0 port. Connect USB accessories—like a mouse, a printer, a 4G USB dongle, or an Ethernet adapter. Why you can trust Windows Central Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Find out more about how we test. Surface Pro 3 uses the 4th generation Intel® Core™ processor (i3, i5 or i7). Choose from one of the following:Pressing a number or letter results in an unexpected letter, number or symbol displaying on the screen. Testing conducted by Microsoft. Battery life varies significantly with settings, usage, and other factors. Not sure where to plug something in or turn up the volume? To help you get around, here's a diagram. Plug your Surface into an outlet and make sure it's charged to at least 40 percent before installing updates. Keep your Surface plugged in and turned on while it's updating. Make sure the language you're using on your Keyboard (the Keyboard’s layout language) matches the one you're using on your PC (the display language). For best typing results, the Keyboard and display language should match.

For Windows 10: Go to Settings > Ease of Access > Keyboard (scroll down to the Interaction section.) To adjust the settings, toggle the settings to either on or off, depending on your preferences. Cover port. Add Type Cover for Surface Pro 3 (sold separately) so you'll always have a keyboard with you. Thin and light, Type Cover even helps protect your touchscreen while you're on the go. For more info, see Surface Type Cover. For Windows 11: Go to Settings > Accessibility > Keyboard (scroll down to the Interaction section). To adjust the settings, toggle the settings to either on or off, depending on your preferences. Mini DisplayPort version 1.2. Share what's on your Surface display by connecting it to an HDTV, monitor, or projector (video adapters sold separately). Learn more about connecting Surface to a TV, monitor, or projector. If the LED lights turn on, your problem may be with Windows and not the device itself. The next step is to reset your Surface. Here's how:If the keys are working correctly in UEFI, but not in Windows: The problem is likely with the software installed on the Surface, and you'll need to reinstall. See Creating and using a USB recovery drive for Surface.

Note: If you don't see a Devices menu, then your device does not provide this functionality and is working as expected. Not all devices have this option on the UEFI screen.If your Surface isn’t listed above—for example, if you have an older product like Surface RT—that means .msi update files are not currently available for that device. We recommend connecting to Windows Update to update those Surface models. Here’s how: